The dealership is very much out of the way for me, but the customer service is better, more organized, better communication, better reliability, the car selection is bigger, all in all, more professional than Tansky or Germain the two I usually frequent. Things went smooth and as expected, no complaints other than that they did not sanitize the car before giving it to me, there were still gummy bears and plastic straw under the driver seat.
Can’t say enough good about management and sales at Lancaster Toyota! It is a well run operation. They Made my buying experience a pleasures and I will return for service even though I am from Columbus. Worth the drive.
Wonderful experience buying a used car from them. What could have been stressful (after an unexpectedly totaled vehicle), was made enjoyable. Should out to Dustin Doughty and Kent DeLong in sales for helping me find the right vehicle for my needs and budget. Shout out to Amy Moser in service for continually updating me on the status of my eventually totaled vehicle. Excellent experience all around.
I Just Stoped In To See If Any Rav4,s Were On The Lot For Sale And The Staff Was So Frendly And The Selection Was Good That I Bought My Rav4 The Same Day. They Worked With Me And Gave Me The Deal That I Wanted. Great Place To Buy A Car.
Although I have not yet decided to trade my present vehicle, I do want to mention somewhat concerning my wife's and my recent visit to this dealership. We were really surprised by the friendliness and manner of presentation by this sales person. Straight forward answers on features, pricing, and comparison of selected vehicles in inventory. There was no high pressure sales pitch nor a feeling of compulsion to "get out of there". Wife and I were quite comfortable during our visit. We are presenting this review because the atmosphere at this dealership is very pleasing when compared ...
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